Professional Certification
The Industry Certification for Face-to-Face Marketing Managers
Learn how to turn your event, home show, and retail marketing departments into a profitable business within your home improvement company the right way.
When face-to-face marketing is managed correctly, it can become one of the highest-ROI growth channels in the company.
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- Official Launch Febriary 15
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WHO THIS CERTIFICATION IS FOR
WHO THIS CERTIFICATION
IS FOR
WHO THIS CERTIFICATION IS FOR
The certification is for the individual in a residential home improvement company responsible for revenue from:
- Face-to-Face Marketing Managers
- Event & Home Show Managers
- Retail Marketing Managers
- Leaders running new and existing face-to-face marketing departments
- Owners responsible for building event, home show, or retail departments into a profitable business unit
Events
Revenue accountability from live event programs
Home Shows
Performance and revenue from home show campaigns
Retail or In-Store Lead Generation
Lead and revenue performance from retail partnerships
This includes responsibility for staffing, performance, event selection, lead quality, appointment volume, marketing cost, and revenue contribution.
Not intended for brand ambassadors, booth staff, or entry-level representatives.
What this certification helps you do
What This Certification Helps You Do
This certification trains leaders to build, manage, and scale event, home show, and retail marketing departments as a profitable business with clear systems for hiring, training, compensation, booth execution, retail placement, budgeting, and KPI tracking.
Category
How It Works
01. Apply
Submit the application so we understand your department, goals, and current challenges.
02. Review & Contact
Our team reviews your application and contacts you directly.
03. Certification
You complete the training, pass required assessments, and implement the systems inside your department.
Need Clarity on the Certification?
This section addresses common questions about the Certified Face-to-Face Marketing Manager™ designation, including what the certification represents, how it is earned, and the standards it establishes for managing face-to-face marketing departments.
- You will learn how to hire the right people for events, home shows, and retail environments.
- You will learn what traits, backgrounds, and behaviors consistently produce strong performance in face-to-face marketing roles.
- You will learn how to train your team to confidently engage homeowners, qualify properly, and set appointments on the spot.
- You will learn what training systems and reinforcement standards create consistent performance across all locations.
- You will learn how to build compensation plans that reward quality, accountability, and long-term profitability.
- You will learn what compensation structures align team behavior with department goals.
- You will learn how to qualify homeowners in real time and set strong appointments on the spot.
- You will learn what defines a high-quality appointment and how to protect sales capacity.
- You will learn how to structure booths that attract the right homeowners and convert conversations into appointments.
- You will learn what should and should not be in any booth at events, home shows, and retail locations.
- You will learn how to identify and evaluate non-traditional events that align with your market and goals.
- You will learn what factors determine whether an event is worth participating in.
- You will learn how to select booth locations that maximize visibility, engagement, and flow.
- You will learn how to optimize your on-site presence for consistent results.
- You will learn how to professionally approach and secure retail placement opportunities.
- You will learn how to structure retail agreements that support long-term performance and profitability.
- You will learn how to build annual, monthly, and weekly budgets for events, home shows, and retail.
- You will learn how to manage spend so your department operates like a business, not a cost center.
- You will learn how to track the KPIs that matter most in face-to-face marketing.
- You will learn what healthy performance ranges look like and how to identify issues early.
Why Choose Us
Certification Requirements
To earn the Certified Face-to-Face Marketing Manager™ designation, participants must complete the full curriculum and pass required assessments.
- Complete all training modules
- Pass module-level tests to demonstrate understanding
- Pass a final certification assessment
- Apply the systems inside a real face-to-face marketing department
Expert Instructors
Learn from industry leaders with years of real-world experience
Flexible Access
Study anytime, anywhere with full device compatibility
Certified Courses
Gain recognized certificates to boost your career goals
Interactive Learning
Enjoy hands-on projects and real-time student engagement
Certification is earned through demonstrated knowledge — not attendance.
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Why Choose Us
Certification Requirements
To earn the Certified Face-to-Face Marketing Manager™ designation, participants must complete the full curriculum and pass required assessments.
- Complete all training modules
- Pass module-level tests to demonstrate understanding
- Pass a final certification assessment
- Apply the systems inside a real face-to-face marketing department
Expert Instructors
Learn from industry leaders with years of real-world experience
Flexible Access
Study anytime, anywhere with full device compatibility
Certified Courses
Gain recognized certificates to boost your career goals
Interactive Learning
Enjoy hands-on projects and real-time student engagement
Certification is earned through demonstrated knowledge — not attendance.
Student Satisfaction
Meet the Instructor
Samantha McGuinness
Samantha McGuinness is the founder of Enabled and the Face-to-Face Marketing Network. With over 13 years dedicated exclusively to face-to-face marketing, Samantha has built, led, and optimized event, home show, and retail marketing teams across the U.S. and Canada.
Her systems were forged while leading more than 300 events per year and driving over $10 million in revenue at just 9% cost of marketing, earning her team Events Team of the Year out of 115 locations at Renewal by Andersen.
Today, Samantha helps home improvement companies build structured, profitable face-to-face marketing departments through proven systems, standards, and leadership training.
Events
Revenue accountability from live event programs
Home Shows
Performance and revenue from home show campaigns
Retail or In-Store Lead Generation
Lead and revenue performance from retail partnerships
This includes responsibility for staffing, performance, event selection, lead quality, appointment volume, marketing cost, and revenue contribution.
Not intended for brand ambassadors, booth staff, or entry-level representatives.
Built for the Home Improvement Industry



















FAQ
About the Certification
Need Clarity on the Certification?
This section addresses common questions about the Certified Face-to-Face Marketing Manager™ designation, including what the certification represents, how it is earned, and the standards it establishes for managing face-to-face marketing departments.
Face-to-face marketing can drive millions in annual revenue when managed correctly.
It can scale faster than many digital channels while maintaining strong marketing cost control.
Results break down due to lack of management standards, poor event selection, staffing inconsistency, and inability to forecast performance.
Certification validates operational competence.
Certified managers can build teams, forecast performance, control costs, and operate with discipline.
- Department leadership and accountability
- Hiring and team structure
- Event, home show, and retail selection
- KPI forecasting and performance management
- Budgeting and cost control
Assessment-based curriculum with evaluations and a final operational review.
Certification is earned. Not all participants pass.
Certification helps increase revenue, reduce waste, control costs, and build scalable, repeatable systems.
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$59/Month
Perfect for growing professionals.
Including:
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- Offline Download
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Why Choose Us
Full Certification
If purchased individually:
10 Modules × $1,499 = $14,990
Full Certification Enrollment: $9,227
Total Savings: $5,763
Expert Instructors
Learn from industry leaders with years of real-world experience
Flexible Access
Study anytime, anywhere with full device compatibility
Certified Courses
Gain recognized certificates to boost your career goals
Interactive Learning
Enjoy hands-on projects and real-time student engagement
Popular
Full Certification
$9,227
Total Savings: $5,763
Full Certification includes:
- Access to all 10 certification modules
- Structured module assessments
- Final certification examination
- Required KPI and budgeting worksheets
- Official Certified Face to Face Marketing Manager™ designation
- Digital certificate upon successful completion
- Certification is awarded upon successful completion of all requirements.
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Our Courses
Individual Module Access
Each certification module may be purchased individually for $1,499.
Individual module purchases provide educational access only. Certification status requires completion of all 10 modules and final evaluation.
Module 1
Hiring the Right Face-to-Face Marketing Team
- Build a predictable-performing team through structured recruiting, interviewing, and compensation systems.
$1,499
Module 2
Training Systems That Create Consistent Performance
- Implement repeatable onboarding, daily training rhythms, and performance grading systems that create disciplined execution.
$1,499
Module 3
The Methodology To Profitable Conversations
- Master the face-to-face conversation framework that drives qualified engagement and protects close rates.
$1,499
Module 4
Qualifying & Setting Appointments On the Spot
- Establish real-time booking discipline, set-rate standards, and confirmation systems that increase demo quality.
$1,499
Module 5
Booth Strategy: What Belongs & What Doesn’t
- Design high-converting booth environments tailored to home shows, community events, and retail settings.
$1,499
Module 6
Non-Traditional Events That Drive Strong ROI
- Identify and grade high-performing community events that produce strong revenue at controlled marketing cost.
$1,499
Module 7
Booth Location & Presence Optimization
- Maximize traffic flow, positioning, and physical presence to increase conversion within the same event footprint.
$1,499
Module 8
Negotiating & Maximizing Results From Retail Stores
- Secure and scale retail partnerships through structured negotiation, store selection, and expansion strategy.
$1,499
Module 9
Budgeting Your Face-to-Face Marketing Department
- Plan and control annual, monthly, and weekly marketing budgets to protect profitability.
$1,499
Module 10
KPI Tracking & Healthy Performance Ranges
- Track, interpret, and manage performance metrics including set rate, callback rate, HPD, close rate, and cost of marketing.
$1,499
Certification Requirements
- Complete all 10 modules
- Pass each module assessment (minimum 80%)
- Pass the final certification examination
- Complete required KPI and budgeting worksheet
Certification reflects operational competency — not attendance.